mobile marketing
iText Help Guide
Overview
Who is iText
iText is a mobile marketing service provided by Red IT Solutions Ltd. Located in Ireland, iText is at the forefront of developing solutions to exploit new media.
What is iText
iText is a simple and smart web based product management tool (PMT) which enables businesses to deliver content via mobile phone technology. A tool that has statistical and reporting mechanisms built in to make it simple and easy to monitor how your product is performing.
How do you register?
- Use our online registration form
Using iText
How do I login?
Logging on to our online PMT is done through the iText website www.itext.ie. There is a login option on all pages of the website.
- Click in the Username box and key in your personalised username
- Click in the Password box and key in your personalised password
- Click ‘Login’
Username & Password
Logon username and password is case sensitive
Product Management
New product
Add a new product to the PMT. Adding a product requires the use of one of your product id codes, which will be generated automatically.
Product library
Administer your current products and view a history of each of your product id codes.
Send SMS
Send long or short text messages and scheduled sms messages.
View Reports
Analyse and track product enquiries.
Upgrade Account
Upgrade account package
Change Password
Change user/users password
Top Products
Lists products receiving the most enquiries and the total amount of enquiries received for that product
Tools
Overview
iText.ie has designed and developed a smart easy to use online suite of application tools to enabe you to administer and publish your product content via interactive mobile messaging. Our suite of tools include PMT and Send SMS as shown in FIG1.1
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Product Management Tool (PMT)
The PMT Tool is used to manage,publish and anlyse your product content -
Send SMS Tool
The SEND SMS TOOL enables you to send and schedule text messaging
Product Library
Click the Product Library icon to view, edit and manage your product content as shown in Fig 1.3
Accessed via the PMT (Product Managemet Tool). This is the area where you can view ,edit ,add and update product content. Within the Product library you also have the option to send the product content via sms and email to recipients
You can view the product detail by either selcting the view button or simply double click on the product title on the right hand side. Eg. Click on “5 New Court” You can also edit content, run a report, email and send the product detail via sms .
The following symbols indicate the current status of each product:
Indicates offline status e.g product is sold/under offer or absolete.
Indicates active status e.g product is for sale /available.
Display list of products by page using previous and next buttons
Filtering Products
The filter can be used to view your products in three different categories, all products , offline products or active products.
Sorting Products
Use the filter option to sort products into either all products, active or offline.
Adding a Product
To add a new product simpley click on the NEW PRODUCT icon.(Fig 1.5) The ‘add product’ dialogue window will appear. Then just populate the relevant content boxes, add your product images and click the CREATE PRODUCT icon. Your product is now added to theproduct library. Return to product library to administer new product.
Creating a Product Code
Product code is automatically added upon creating a new product.
Product Content
To edit, view, save or delete product content. Open the product library, select product and click view or edit. Within this section you can view/edit the Product ID, Product title, Content , Status and images.
Uploading Images
To upload/add images to your product content. Click the PMT icon then select product library. Upon opening of product library locate relevant product and click the edit option.
Select the browse button and browse your computer for related images . select your image and click SAVE CHANGES.
Product Status Types
Editing a Product
Reports
How to Sort reports by date
Select the Sort by Date option from within the drop down box located on the account history page
How to Sort reports by Product ID
Select the PRODUCT ID option from within the drop down box located on the account history page
How to run report over date range
Select your start and end date for product enquiries and click the GET REPORT Button on the account history page.
Product Search
Click on the product search link from within the tool menu located on the right had side of the screen upon login to iText. The product search tool will open as shown in Fig 2.2.
Search by a keyword
To use KEYWORDS to search for a product within your library,just enter the relevant KEYWORD and click the SEARCH button. Your search result will be displayed.
Search by Product Code
To use PRODUCT CODES to search for a product within your library, just enter the relevant PRODUCT ID and click the SEARCH button. Your search result will be displayed
Account Services
Displayed on the right hand side of the webpage as shown in Fig 3.1 facilitates the following:
Topup Credit
The Topup credit option facilitates the purchasing of credits to send sms text messaging from the PMT and Send SMS tools. The minimum text credits that you can purchase is 20 euro.
Change Password
Enables account holders to change their password
Account Information
This option is used to view edit and manage account information as shown in Fig 3.2
Upgrade Account
Allows clients to upgrade their packages with iText
How to Update Company Information
Select account information from within the account services menu located on the right hand side of the webpage.
Click EDIT on the Company details heading and update the relevant fields.
How to Update Contacts
Select account information from within the account services menu located on the right hand side of the webpage.
Click EDIT on the main contact details heading and update the relevant fields.
How to Update Payment Methods
Contact Accounts
Email accounts@itext.ie
How to Create More Account Users
Contact Enquiries
Email enquiriess@itext.ie
How to Change your Password
Login to Itext and Select the change password option on the right hand side of the webpage
Lost or Forgotten your Password
Contact Support
Email support@itext.ie
